See where patient flow is slowing your operation down.

Patient Flow Scorecard

Get a fast operational assessment that shows where delays, waiting and process friction are holding your facility back.

Diagnostic Outpatient Flow & Capacity Scorecard | cleverQ

Est. Assessment Time: 3 mins

Step 1 of 7: Facility Profile0%

Part 1: Facility Profile

Facility Operating Profile

Calibrate the 5-Category Operational Friction model and demand leakage formulas against your clinic arrivals.

Facility Type (Select from Blueprint Portfolio) *

Daily Total Patient Arrivals (Scheduled + Walk-in) *

Percentage of Walk-in Patients vs. Scheduled Patients *

Approx. 60 walk-in patients daily based on total arrivals

Active Front-Desk Registrars on Peak Shift *

Core EHR / Scheduling System (Optional)

Diagnostic Output

Facility Throughput Diagnostic

Prepared for Clinical Leadership

60 / 100

Moderate Bottlenecks

Executive Report Section 2

5-Pillar Operational Friction Summary

Scale: 1.0 (Optimal) → 5.0 (Critical)

⚠ Category-Aligned Remediation Roadmap (Top Operational Priorities)

Recommended Next Step Complimentary 30-Minute Economic Impact Assessment

Quantifying Your Friction Costs

This scorecard has identified your facility's operational friction points and generated your baseline Friction Score. The critical next question is: How much are these operational bottlenecks actually costing your clinic? In a focused 30-minute follow-up session, we will input your results into the Outpatient Flow Blueprint tool and walk you through Parts 1 and 2 to determine your exact economic impact:

1. Blueprint Audit Validation (Part 1) Reviewing your 20-checkpoint audit results inside the Outpatient Flow Blueprint model to validate your facility's primary front-door, lobby, and scheduling choke points.

2. Demand Revenue Leakage Sizing (Part 2) Calculating the exact encounter revenue your clinic is losing annually to in-queue patient walkouts (LWBS) and early walk-in capacity turnaways based on your actual reimbursement rates.

3. Front-Desk Administrative Drag Analysis Quantifying the exact staff hours lost annually to manual check-in delays, paper intake scanning, and multi-screen administrative toggling based on your arrival volumes.

4. Staff Turnover & Burnout Cost Calculation Modeling the annual financial cost of frontline staff turnover, overtime, and recruitment churn driven by unmanaged lobby surges and patient friction.

Focused Economic Evaluation: This working session is strictly dedicated to reviewing your survey results and calculating the financial cost of your operational friction.

Immediate Next Step

Schedule Your 30-Minute Economic Impact Assessment

In this 30-minute working session with Paul Paez, we input your scorecard results into the Outpatient Flow Blueprint tool, walk you through Part 1 and Part 2, and determine the exact economic and financial impact of your patient flow friction.

Schedule Complimentary 30-Minute Economic Assessment →

Strictly an objective economic evaluation. Zero software sales pitch. Walk away with a validated financial assessment of what your friction points are costing your clinic.

Expert Insights

Download Whitepaper

Software

Hardware

Industries

About us

Quick Links

Sign up to our Partner Program