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Smart Ticketing for a Better Customer Journey

cleverQ offers two powerful ways to provide digital tickets: a browser based Web App that works instantly without installation, and the cleverQ Digital Wallet for users who want additional features and seamless access. Both options ensure fast ticket delivery, real time updates and a smooth service experience.
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Web App

After scanning a QR code, users are placed in the digital queue. Their ticket number stays the same, the current position updates in real time and the interface is multilingual.

Smart Ticket Controls

You can forward, pause or close e-tickets in the cleverQ web app. The individual ticket number always remains the same.

SMS feature

With the “Activate SMS notification” button, the entire queuing process can be managed via SMS at the user’s request.

Call up

The call is triggered with a single click, notifying the user in real time via push notification. Essential details, like the location they need to go to, are displayed at the time of the call.

Cancel ticket

Users can cancel their ticket in the Web App, freeing up time slots and reducing no shows.

Service Without Waiting. Access Without Barriers.

cleverQ Digital Wallet

All appointments and e-tickets in one central hub. With the new cleverQ Digital Wallet app, you can not only view appointments and e-tickets with all essential details but also manage, modify, or cancel them effortlessly.

Downlaod App | iOS
Downlaod App | Android

Appointments

Appointments booked with cleverQ can be added to the Digital Wallet with a single tap. No more searching through emails for confirmations. Manage, modify or cancel appointments on your smartphone and enjoy fast on site check in.

Booking via QR codes

e Tickets and appointments can be booked in the app by scanning a QR code. A quick scan places users in the digital queue and saves the ticket in the wallet. Appointments booked this way are added instantly with all essential details and the verification code.

e-Tickets

After booking an e-ticket, all important information is available at a glance. Ticket number, position in the queue and the option to cancel the ticket.

Favorites

Users can scan a QR code from a store or public office, whether on site or on their website, and save it as a favorite in the app. Future appointments can then be booked directly from the favorites list, with multiple favorites managed conveniently in one place.

No installation required

The Web App works instantly in the smartphone browser and requires no setup.

All tickets and appointments in one place

The Digital Wallet stores e tickets, appointments and details for easy access.

Real time updates and call ups

Users always know their current queue position and receive instant notifications.

Flexible ticket actions

Tickets can be paused, forwarded or closed by users or staff.

Faster check in on site

QR codes and digital confirmations make the verification process quick and contactless.

Reduced administrative workload

Fewer questions, clearer processes and automated updates support staff efficiency.

Key Benefits of Digital Ticketing

Government

Retail

Energy

Hospitals

Restaurants

Finance

Events

Serving Industries That Serve People

We support organizations across a wide range of sectors with scalable solutions that enhance service quality, streamline operations and create better customer journeys.

Talk to Our Team

Our trained staff will be happy to answer any questions you may have about our products and services. Our sales team will be happy to provide you with non-binding offers for our portfolio. Simply get in touch with us.

Contact sales

Our trained staff will be happy to answer any questions you may have about our products and services. Our sales team will be happy to provide you with non-binding offers for our portfolio. Simply get in touch with us.