Queuing System for Modern Service Environments
A professional queuing system is more than a digital ticket. It is a coordinated set of components that work together to guide visitors, patients and citizens through the entire service process. From check in to call up and completion, each element supports a smoother, more transparent and more efficient experience.
Guiding Every Step of the Customer Journey
Check-In
- Runs on every kiosk and existing hardware
- Multilingual interface for inclusive user experiences
- Appointment verification directly at the kiosk
- Dispenses e tickets, printed tickets or SMS tickets
- Fully customizable layouts and workflows
- AI Avatar option for improved accessibility and guidance
- Reduces staff workload by automating routine tasks
- Automated or manual activation and deactivation of kiosk systems based on demand
- Shift key services to the kiosk, for example patient admission
Ticketing & Queuing
- Printed tickets with call up tracking through digital displays
- SMS tickets without requiring any additional app
- eTickets delivered as a web app with no download needed
- Free digital wallet from cleverQ for storing and managing tickets
- Easily forward, pause or close tickets as needed
- Consistent ticket number throughout the entire service journey for accurate tracking
Routing & Call-up
- Real time push notifications on eTickets and SMS
- Routing visitors to the correct service areas
- Clear and guided process flow for every step
- Call up screens with optional image slideshow for information or announcements
- Fully customizable layouts and settings
- Alternative audio call ups for accessibility and clarity
Modular by design | Use What You Need
You can choose exactly the components you need. cleverQ is fully modular, allowing you to use individual features without adopting the entire queuing system. This flexibility lets us support both small and large use cases across all industries.
Reduced Wait Times
Customers move faster through the service process with clear and predictable waiting.
Improved Service Flow
Digital workflows keep every step organized and effortless for visitors and staff.
Higher Staff Efficiency
Automation handles routine tasks so teams can focus on real interactions.
Better Customer Experience
Mobile updates and transparent steps create a smooth and stress free visit.
Scalable for Any Organization
Works for small service points and complex multi department environments.
Accessible for Everyone
Digital and kiosk based options support visitors with different needs and abilities.
Why cleverQ Makes a Difference
API Integration | cleverQ Runs on existing Hardware
cleverQ integrates smoothly into your existing infrastructure through a powerful and easy to use API. The platform connects with your current systems, data sources and workflows without requiring major technical changes. cleverQ also runs on your existing hardware, making adoption simple, fast and cost efficient.
Government
Retail
Energy
Hospitals
Restaurants
Finance
Events
Serving Industries That Serve People
Queuing System
Appointment Booking System
Ticketing
Solutions That Power Your Service Journey
cleverQ provides a set of core solutions designed to improve every step of your service process. Whether you need digital queue management, online appointment scheduling or flexible ticketing options, each module enhances efficiency, reduces waiting times and creates a better experience for customers and staff. Explore our solutions.
Our trained staff will be happy to answer any questions you may have about our products and services. Our sales team will be happy to provide you with non-binding offers for our portfolio. Simply get in touch with us.