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Leading ISV for

Professional Queuing and Appointment Solutions

cleverQ is an Independent Software Vendor for Queuing and Online Appointment Booking. We transform the way businesses manage their Customer Journey and Staff coordination with tailored SaaS.

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Queuing System

cleverQ provides an advanced queuing and customer flow system that reduces waiting times, optimizes service processes, and delivers a smoother, more efficient experience for both customers and staff.
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Grow your business in am multi-billion Dollar market with competitve, modern Solutions for Queueing and Appointment Booking.

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Online Appointment Booking Solution

Automate Appointment Booking process, reduce workload on staff and extend access to your services.

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Delivering trusted solutions to customers worldwide

Proven Technology for Modern Customer Experiences

Queue & Appointment Management  from Industry Leaders

As an official channel partner of BlueStar and a proud member of the RSPA community, cleverQ brings proven expertise, enterprise-grade reliability, and a strong network of industry leaders to every deployment.

Our solutions integrate effortlessly into existing workflows, helping businesses across retail, healthcare, government, and service environments deliver fast, transparent, and stress-free customer experiences.

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Our latest innovations for your Customer Journey

Accessible Indoor Navigation

Reliable indoor navigation for citizens, customers and patients. With voice output, screen reader support and clear route guidance.

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AI Avatars for modern kiosk systems

Transforming self-service systems into real service staff with realistic, engaging and highly flexible AI avatars.
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Inclusive and Accessible Service

Our platform empowers businesses, healthcare providers and public institutions to create service environments that are inclusive and accessible for everyone, regardless of physical ability or mobility limitations. With mobile ticketing, remote waiting and barrier-free digital workflows, cleverQ ensures that every person can interact with your services comfortably and independently.

We transform waiting and queuing into smooth, intuitive experiences that give people their day back.

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Customer Journey Optimization

cleverQ is an advanced SaaS hybrid platform that goes far beyond appointment booking and digital queuing. We help organizations optimize their entire customer journey from first contact to successful service completion through intelligent, accessible and user-friendly digital solutions.

Queuing System

cleverQ provides a fully integrated queuing experience that guides customers through the entire service process. From on-site ticket creation at the point of service to mobile updates and real-time call-ups, cleverQ ensures a smooth, transparent and stress-free flow for every visitor.

Key features include:

  • Streamlined ticket creation at POS terminals or self-service kiosks
  • Mobile ticketing with real-time status updates and remote waiting
  • Automated customer call-up via smartphone or queuing screens
  • Clear and predictable waiting times for improved service satisfaction
  • Centralized queue monitoring and workflow management for staff
  • Scalable cloud-based architecture for multi-location environments
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Online Appointment Booking

cleverQ offers a powerful online appointment booking solution that streamlines scheduling for customers and staff alike. The system enables fast, intuitive booking across web, mobile and on-site touchpoints, ensuring a well-organized flow before the customer even arrives. Customers can book appointments anytime, even outside business hours, eliminating the need for time-consuming phone calls. With automated confirmations and smart reminders, cleverQ reduces no-shows and creates a more predictable service environment.

Key features include:

  • Easy online booking through web, mobile app or embedded widgets, available 24/7

  • Reduced phone traffic and fewer manual scheduling tasks for staff

  • Automated confirmations, reminders and real-time updates

  • Intelligent capacity and resource management for staff planning

  • Seamless integration into existing workflows and third-party systems

  • Flexible booking rules and service configurations for any industry

  • Clear visibility of upcoming appointments for both customers and teams

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Digital Ticketing

cleverQ provides a flexible digital ticketing experience that gives customers instant access to services without installing an app. Through a simple QR code scan, visitors receive a mobile web ticket that keeps them informed in real time and allows them to wait remotely. For enhanced functionality, the cleverQ Digital Wallet offers additional features such as saving favorite locations and booking appointments directly from the app. Together, these tools create a fast, modern and user-friendly ticketing process for any environment.

Key features include:

 

  • Web-based tickets via QR code
  • Digital Wallet with favorites and in-app booking
  • Multifunctional e-tickets for call-up, pause and forwarding
  • One consistent ticket number for the full journey
  • Real-time mobile updates
  • Fully digital and low-touch workflow

Sneak peek | try for yourself | its that easy to enter digital queues. SDcan QR Code.

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Government

Retail

Energy

Hospitals

Restaurants

Finance

Healthcare

Events

Serving Industries
That Serve People

We support organizations across a wide range of sectors with scalable solutions that enhance service quality, streamline operations and create better customer journeys.

Talk to Our Team

Our trained staff will be happy to answer any questions you may have about our products and services. Our sales team will be happy to provide you with non-binding offers for our portfolio. Simply get in touch with us.